In today’s complex and litigious health care environment, providers, practices and institutions face daily challenges of enhancing patient experiences, complying with state and federal laws, and maximizing efficiency and productivity. Health care is rapidly changing, with more and more emphasis on accurate billing, proper coding, adequate recordkeeping, informed consent, financial disclosures, and risk mitigation. That’s above and beyond the obvious—providing standard of care treatment to patients. Providers and practices are now expected to maintain documentation of everything from patient records to insurance claims; managed care audits to office policy manuals; personnel files to employment contracts. Health care has become a business in addition to a profession.
Natasha has served as a legal advocate for providers, practices and institutions for most of her career. Her varied perspective as a health care prosecutor and defense attorney allows her to evaluate potential risks from all angles, anticipating problems before they arise. Natasha has seen that early intervention and management of risks is integral to achieving overall best practices, while maximizing productivity. If an issue arises, she works diligently to control the damage, neutralize the impact, and resolve the conflict.
Examples of risk mitigation services include: resolve patient complaints to avoid litigation; educate providers on CPT coding, billing and recordkeeping compliance; draft comprehensive, legally compliant consent forms/financial policies; negotiate employment/separation agreements; oversee litigation and negotiate settlements; implement office policies, document personnel issues, resolve employee conflicts; and defend disciplinary investigations, worker’s compensation, and unemployment claims.
Risk mitigation and management services are available on an hourly rate or through a negotiated monthly flat fee arrangement. Natasha is also available for Lunch and Learn Seminars, and will tailor a 45-60 minute presentation on medical-legal issues such as recordkeeping compliance, avoiding litigation and discipline, and informed consent.
